Products
One platform. One partner.
Luagen is not a collection of disconnected services. It’s a managed business platform, delivered as a single monthly service.
Core Platform
What’s included
Cloud & Web Services
- • Domain management
- • Business email (Microsoft 365 or AWS WorkMail)
- • Cloud hosting (AWS or Azure)
- • DNS, SSL, backups, and monitoring
IT & Device Services
- • Managed IT support
- • Remote and on-site assistance
- • Device provisioning and lifecycle management
- • Standardized configurations
Security & Networking
- • Identity management and MFA
- • Device compliance and encryption
- • Endpoint protection and monitoring
- • Secure networking and firewall management
Business Operations
- • Onboarding and offboarding
- • Access control and permissions
- • Vendor and document management
- • Operational workflows and automation
POS & Business Systems
- • iPad-based POS systems
- • Inventory and ordering workflows
- • Payment processing integrations
- • Ongoing system support
Tiers
Service tiers
Starter
Essential cloud services, baseline security, and support for small teams.
Final scope is tailored during onboarding.
Professional (Default)
Full managed IT, security, and operations—designed for growing businesses.
Final scope is tailored during onboarding.
Enterprise
Advanced security, deeper operational support, multi-location and compliance needs.
Final scope is tailored during onboarding.
Add-ons
Add-on services
Cloud migrations
New office or location setup
CCTV and physical security
Advanced reporting and integrations
Not sure what you need?
We’ll help you design the right setup.